
Our Services
Consultancy Services
Within the Care Industry, the demands from external agencies and inspection bodies are ever increasing.
The requirement to record every aspect of your services, whether it is regular, daily, weekly or monthly audit, or the requirement to ensure your staff are compliant through their training, induction and competency, requires manpower and time to complete the needs of auditing and reporting.
Care matters offer a consultancy service with regards to training, and Our Consultation work includes:-
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Training Needs Analysis – including identifying immediate training shortfalls, strategies for short, medium and long term - training goals
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Delivery and planning of mandatory training for all staff with care homes across a range of disciplines. Ensuring compliance and guidance for correct practice.
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Recruitment and embedding programme for overseas staff
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Set up of Training matrix tailored to specific requirements of organization
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Set up Blended Learning to ensure all learning styles are catered for
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Set up E-Learning platform and Learning management system to ensure staff training status is easily identifiable.
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Set up career pathways for all staff to progress in the organization.
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Set up Apprenticeships, Diplomas and NVQ’s. Liaise and work with Apprenticeship providers.
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Implementation and training for managers to carry out Care Certificate course observations, discussions and supervisions.
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Building positive relationships and working with external specialist training providers in subjects related to work with the elderly, such as Catheter/ Bowel care and maintenance, Pressure Care and Oral Care, Dementia.
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Ensuring compliance to meet the CQC Key Lines of Enquiry, and the updated Inspection requirements, (due to come into effect April 2023), Regulations’ for Managers and Service Providers, and Fundamental Standards of Care
Training COURSES OFFERED
A range of courses cover Mandatory, Essential and Desirable courses – If you are interested in a course not listed, please contact us on: care.matters@tutanota.com and we will be happy to discuss your requirements.
Courses can be delivered face to face on site – off site, and E-Learning.
Blended learning could be a combination of E-Learning and Face to Face learning on site where competency can be completed in practical sessions.
The areas covered include:
Mandatory Training
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Emergency First Aid at Work 1 year and 3-year validation
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Fire Safety
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Food Hygiene
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GDPR
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Health and Safety in Health and Social care
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Infection Control
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Medication Awareness
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Medication Competency
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Moving and handling of People /Objects
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Safeguarding of Vulnerable Adults.
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Equality, Inclusion & Diversity
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Depravation of Liberty Safeguarding
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Mental Capacity Act
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Dementia Essentials
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COSHH
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Care Certificate – Including observations, Competency and Assessment. For new, overseas and inexperienced staff members.
Training Offered
Experiential Learning
Putting you in the shoes of the people you are looking after – Staff will be placed in situations and feel what is like when various activities are carried out, and being dependent on the carer.
Non-Mandatory Essential training
For further details of the courses listed below, or any other course not listed admin@carematterstandd.com
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Person Centred Care
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Personal Care and Dignity in Health and Social Care
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Dignity & Privacy
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Nutrition and Fluids
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Medication Competency – For those carrying out Medication Administration
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First Aid – 3 year – NUCO
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Care Planning and Record Keeping
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Challenging Behaviour and Dementia
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Autism Awareness –
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Oliver McGowan Autism and learning Disability Awareness
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Pressure Care
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Oral Health/Dysphagia
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Whistleblowing
Desirable
For further details of the courses listed below, or any other course not listed, please contact us: admin@carematterstandd.com
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Managing Fire Safety for Managers – IOSH
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Health and Safety for Managers – IOSH•
Training Services
Why Use Care Matters and Training and Development
To achieve continual improvement and consistency without the commitment of taking on a full-time training manager/co-ordinator
Krish and his team have an ethos which ensures their Training programmes are designed to provide:-
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Person Centred Care which underpins all our training courses and consultancy.
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The vital tools relating to an individual’s care needs and well-being.
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A holistic approach which considers a person’s individuality, ensures consent, dignity and respect, safeguarding, and balanced decision making by staff.
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The responsibilities regarding Duty of Care, Best Interest decisions and the Physical and Mental aspects for everyone involved in the care of a vulnerable adult.
STAFF
We know staff are the vital resource in making your Home safe and secure.
Whether they are a new or inexperienced staff member, or a potential Manager, we can provide the guidance, advice and links to develop a career pathway tailored to the individual staff member.
We provide a consultation service which advises and sets up:-
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relevant and updated training
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Supervision
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Mentoring
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Career development.
Care Matters Training and Development can partner you in providing:-
1. Training and Consultation
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2. Face to Face Training across a range of mandatory and Essential and desirable courses
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3. E-Learning – Time efficient and convenience
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4. Competency checking – Follow up practical training to ensure competency in the following areas
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First Aid
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Moving and Handling
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Medication
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Fire Safety
Induction Packages Offering from Care Matters
Care Certificate Induction Package – for inexperienced and overseas staff
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Face to Face Workbook sessions – covering all 15 standards
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Webinars
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E-Learning
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Assessments
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Discussions
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Observations
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Witness Statements
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Additional Mandatory training in:
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Moving & Handling
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First Aid- which includes Basic Life Support
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Fire Safety – Including Practical using equipment
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Food Hygiene and Safety
Blended Learning – consisting:-
Embedding
For overseas staff and those relocating– including local signposting for essential services, GP, Dentist, Bank, Post Office, Local and National Transport Links, English lessons if required).
Induction for experienced staff –
For those that have worked in Care for 1 year or more
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Mandatory Subjects (as indicated on Training Matrix).
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Competency Training
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Supervision
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Personal Development Plan – For Career Development
Our Training Courses
DEMENTIA
Upon successful completion of this course, you will be able to:
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Understand how to improve care delivered to people with dementia
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Understand how to support relationships of people with dementia
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List the reasons for behaviour we may find difficult
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List the different types of dementia
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Understand what it may be like to have dementia
​Fire Safety/Fire Marshall
Upon successful completion of this course, you will be able to:
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List your obligations and that of your employer with regard to fire safety
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Describe actions to be taken in the event of a fire occurring at work
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Identify the correct fire extinguisher for use on a range of different fires
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Describe how fires occur and spread
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Describe how you can reduce the risk of fire occurring
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Understand how you may reduce the threat of fire in their home
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Plus Fire Marshall additional responsibilities
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Understand the duties that are undertaken by the fire marshal
GDPR
Upon successful completion of this course, you will be able to:
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Explain the purpose of the General Data Protection Regulation (GDPR)
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Describe what organisations should have done to comply with GDPR
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Explain the role of the Data Protection Officer (DPO) in the GDPR
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Explain how the GDPR affects the private individual and their data protection rights
First Aid
Upon successful completion of this course, you will be able to:
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List Actions to be taken in the event of an emergency occurring at work
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Use cardiopulmonary resuscitation methods, including use of an AED
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Provide first aid to an unconscious casualty
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Provide first aid to a choking casualty
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Describe the correct actions to control of wounds and bleeding
Moving & Handling People and Objects
Upon successful completion of this course, you will be able to:
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List legal responsibilities with regard to moving and handling
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Explain the consequences of poor moving and handling practice
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Explain body anatomy in relation to moving and handling
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Describe the principles of safe moving and handling
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Demonstrate safe moving and handling practice
Infection Control
Upon successful completion of this course, you will be able to:
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Understand legal obligations with regard to infection control
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Describe the consequences of poor infection control practice
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Explain the infection control requirements put in place at their workplace
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Identify a range of different infection control situations
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Explain the importance of using universal precautions
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Implementing infection control measures in the workplace – PPE- Covid 19
Mental Capacity Act/Depravation of Liberty Safeguarding
Upon successful completion of this course, you will be able to:
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List the functions of the Mental Capacity Act
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Describe the groups that will be affected by the legislation
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Explain what is meant by the functional test
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Explain the role of Lasting Power of Attorneys
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Describe the function of the Court of Protection
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Explain the Deprivation of Liberty Safeguards
​Nutrition & Fluids
Upon successful completion of this course, you will be able to:
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Describe the principles of hydration, nutrition and food safety
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Describe how to support individuals to have access to fluids in accordance with their care plan
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Describe how to support individuals to have access to food and nutrition in accordance with their care plan
Pressure Area Care
Upon successful completion of this course, you will be able to:
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Understand the essentials about skin integrity
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Understand how pressure ulcers occur and how to prevent them
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Understand the categorisation of tissue damage
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Identify people at risk and apply early intervention techniques
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Promote lifestyle choices to reduce the risk of pressure ulcers
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Know when to seek medical help
Safeguarding Adults
Upon successful completion of this course, you will be able to:
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Explain what is meant by the term ‘vulnerable adult‘
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List forms abuse may take
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Recognise signs and symptoms of abuse
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Understand how to respond appropriately to disclosures of abuse
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Understand roles & responsibilities towards vulnerable adults
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Understand the legislation and guidance concerning safeguarding adults at risk
Safeguarding Children
Upon successful completion of this course, you will be able to:
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Explain how to identify child maltreatment in its different forms and possible signs
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Explain what to do if there are concerns about child maltreatment and the importance of sharing information
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Describe where to seek appropriate advice and report concerns
COSHH
Upon successful completion of this course, you will be able to:
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Understand legal obligations with regard to chemicals and substances
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State consequences of poor chemicals and substances controls
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Work safely with chemicals and substances within their working environment
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Identify problems associated chemicals use in their home environment
Equality & Diversity
Upon successful completion of this course, you will be able to:
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Understand what is meant by equality and diversity at work
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List key anti-discrimination legislation
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Understand the impact of discrimination on individuals and the community
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Understand legal rights and responsibilities
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Describe the benefits a diverse workforce can bring to healthcare settings
Food Hygiene
Upon successful completion of this course, you will be able to:
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Describe the legal requirement with regard to food hygiene and safety
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Explain the results of poor food hygiene practices at work and at home
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Recognise the causes of food poisoning
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Recognise food poisoning symptoms
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Understand the importance of good personal hygiene
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Understand the importance of correct food handling and preparation at work
Health & Safety
Upon successful completion of this course, you will be able to:
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List relevant Health and Safety legislation
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Explain the stages of risk assessment and hazard identification
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Describe importance of safe manual handling techniques
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Describe good practice associated with Fire Safety
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Recognise a range of hazards in the workplace and their controls
Medication Awareness
Upon successful completion of this course, you will be able to:
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Understand the legislation that affects the administration of medicines
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Describe how medication should be stored and recorded
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Understand the different types of medication and how they work
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Follow protocols and policies when receiving, storing and recording medicines
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Describe common adverse reactions to medication
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Understand the differences in protocols between various healthcare provisions
Person Centred Care -Inc Privacy & Dignity
Upon successful completion of this course, you will be able to:
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Understand the legislation and standards governing person centred care
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Understand the meaning and importance of person- centred care
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Explain the importance of good communication
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Describe how to promote choice and Independence
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Explain how to improve care delivered to ensure person centred care
Falls Awareness
Upon successful completion of this course, you will be able to:
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Define what is meant by falls in the workplace
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Explain the costs associated with falls in the workplace
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Describe key legislation relating to fall in the workplace
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Demonstrate hazard analysis and risk assessment in relation to falls
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List methods of falls management and prevention
Whistleblowing
Upon successful completion of this course, you will be able to:
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Describe the legislation and standards governing raising concerns at work
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Explain the importance of raising concerns in an appropriate manner
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Explain the difference between a grievance and a public interest disclosure
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Describe the role of the worker and that of their manager with regard to raising concerns